Who we are:
Our website address is: https://kimiabelle.com
Effective Date: 21/05/2025
Kimiabelle (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.kimiabelle.com] or purchase our hair care products.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
a) Information You Provide:
Name
Email address
Phone number
Shipping and billing addresses
Payment information (processed securely through third-party providers)
Account information if you register on our site
b) Automatically Collected Information:
IP address
Browser type and version
Device type and operating system
Referring website or page
Pages visited on our site and time spent
c) Cookies and Similar Technologies:
We use cookies to improve your browsing experience, personalize content, and analyze website traffic. You can control cookie settings through your browser.
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Communicate with you about your purchase or inquiries
Improve our website and customer service
Send promotional messages (if you opt in)
Prevent fraud and ensure website security
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
Payment processors (Paystack, Flutterwave)
Logistics providers (e.g., GIGL, DHL, or any local couriers we are using to get your orders to you)
Email marketing platforms (e.g., Mailchimp, Klaviyo – if used)
Analytics tools (e.g., Google Analytics)
Government or regulatory authorities if legally required
Visitor comments may be checked through an automated spam detection service
All third parties are required to maintain confidentiality and data protection standards.
4. Your Rights
Depending on local and international privacy regulations, you may have the right to:
Access the personal data we hold about you
Correct inaccurate or outdated data
Request deletion of your data
Opt out of marketing communications
Withdraw consent for data processing
To exercise any of these rights, please contact us at hello@kimiabelle.com.
5. Security of Your Data
We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, so we encourage you to protect your login credentials.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal and accounting obligations.
7. International Visitors
If you access our site from outside Nigeria, your information may be transferred to and processed in Nigeria where our operations are based. By using our services, you consent to this transfer.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children. If you believe we have unintentionally collected such information, please contact us to remove it.
9. Comments and Reviews
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Please review it regularly to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us by sending an email to hello@kimiabelle.com